Performance Maximization through People and Process
La Truffe Noir is a consulting organization that specializes in ensuring business process fully complements the skills and culture of our clients' employees. Our consultants have over 40 years collective experience working in IT and finance within various industries, primarily information technology. We have found that the majority of dysfunctional business operations are the result of introducing new processes (manual or automated) without adequate consideration and preparation of the people who must use the new systems.
In addition to specific projects for larger organisations, we are also able to provide assistance to smaller organisations looking to take the first step in building an internet-based business. We do not generally construct web-sites for our clients, but advise them on the best way to use the web and e-commerce to support their customers and build their business. We can provide secure web access and custom cgi scripting to support highly responsive web-based customer service.
Our consultants work at all levels within the client organization
To establish key drivers for change and expected benefits
To obtain buy in from all stakeholders
To create cross-departmental co-operation to fully leverage our client's human capital.
To ensure the proposed changes are agreed, documented and sustainable long after the end of the consulting engagement.
Most importantly in previous careers all consultants have been responsible for maintaining healthy cash flow and profitability - we understand the imperatives of sales revenues and the bottom line.